1. Information We Collect

We collect information you provide directly: name, email address, billing address, phone number, and payment information. We also collect technical data such as IP addresses, browser type, and usage patterns through server logs.

2. How We Use Your Information

Your information is used to provide and maintain hosting services, process payments, send service-related communications, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties.

3. Data Storage and Security

Your data is stored on servers located in Europe. We use industry-standard encryption for data in transit (TLS) and implement access controls to protect data at rest. Payment information is processed through PCI-compliant payment providers and is not stored on our servers.

4. Third-Party Services

We use the following categories of third-party services to operate Bilinix:

• Payment processing — to handle transactions securely
• DNS and CDN — to serve and protect your websites
• Email delivery — to send transactional notifications

Each third-party processor is bound by their own privacy policy and data processing agreements.

5. Cookies

Bilinix uses essential cookies required for authentication and session management. We do not use advertising or tracking cookies. No data is shared with ad networks.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a portable copy of your data. To exercise these rights, contact us through our support system or at our contact page.

7. Data Retention

Account data is retained for the duration of your service and for 30 days after account termination. Billing records are retained for 7 years to comply with financial regulations. Server logs are retained for 90 days.

8. Children

Bilinix services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We will notify you of material changes to this privacy policy via email or dashboard notification at least 14 days before the changes take effect.

10. Contact

For privacy-related inquiries, reach us at our contact page.